North Devon's Event Equipment Rental Service
Welcome to Got It Covered Event And Hire Ltd
Located in North Devon we offer a comprehensive range of hire equipment for your special occasion from cutlery and crockery to catering standard range ovens,wood fired pizza ovens and barbecues.
Located at Mullacott Industrial park near Ilfracombe we have many years experience of the wedding and events industry in North Devon.During this time we have gained a wealth of knowledge of many of the areas venues whether it be a manor house or marquee and are therefore well placed to best advise you on your choice of equipment for your chosen venue.
Order Enquiry/Delivery information
All You Need To Know
To make an order enquiry or just for more information regarding any of our products please use the contact form below.
Please include the dates for the desired hire period and the delivery address to enable us to confirm availability.
We will normally deliver FOC within the North Devon area as long as the criteria set out in our T&C's is met.Areas beyond North Devon will incur a delivery charge this will be included in your quote.
Which payment methods do you accept?
We accept PayPal
Payment can also be made by cheque (minimum 10 days prior to hire period).
Online bank transfer(minimum 5 days prior to hire period)
Need to contact us about something? Reach out, we’d be happy to hear from you.
Terms & Conditions
As part of this agreement you authorise Got It Covered Event And Hire Ltd to deduct from your deposit,made at the time of booking,without prior notice,for any additional charges incurred.This will include,but not limited to,additional hire charges,replacement of lost/stolen items,items that are returned damaged,items that are sent back dirty without pre-payment and additional delivery charges.
Any items that are either lost,stolen or damaged will need to be replaced by the customer.If after the event losses are found the customer will be fully liable for their replacement value,which is ten times standard hire price.
SEND IT BACK DIRTY HIRE
Customers may request a price with or without our send it back dirty hire service.Even if the send it back dirty service is chosen all crockery must be scraped,emptied and all food waste disposed of.Under no circumstances should scourers or abrasives be used on any hired equipment.Aluminium parts or hire items will become permanently damaged if washed in commercial or domestic dishwashers.Customers who do not take advantage of "send it back dirty hire"must return items in exactly the state of cleanliness in which they were received,i.e they must be in a condition that allows them to be hired again by 10 am the day following the event.Customers who opt to do their own cleaning will be charged additional fees if returned items are found to require additional cleaning by us.
We recommend that you take delivery the day prior to the event.If you choose to ignore this advice then you release Got It Covered Event And Hire Ltd from any responsibility due to late delivery that impacts on your event.Delivery and collection charges are NOT included in the hire charge set out on this website.A delivery and collection charge "at cost" is calculated depending on distance when you place your order.Delivery services are from door to door and based on a single driver having unencumbered access to a convenient ground floor location.An extra charge will be made if hired items have to be carried over any distance greater than 10 metres.Delivery drivers do not and will not carry items up or down stairs.Hirers should ensure that they or their representative are at the delivery address.wasted journeys deriving from non-attendance will be charged for.Deliveries to third parties or unoccupied premises are made entirely at the hirers risk and will not be delivered unless authorisation is received in writing or e-mail.in the case of collection,all goods should be checked by the hirer,re-boxed as appropriate and ready for immediate collection.We will not allow our vehicles to drive onto fields without prior authorisation.
If access to collecting the hired equipment is denied,blocked,or impassable,a wasted collection journey will automatically be charged,or waiting time charged to your deposit.
Delivery times are there for guidance only.We aim to get to you as close to your requested time as possible,however we are subject to lots of factors outside of our control such as traffic,weather and other customers needs etc.If we are going to be significantly delayed,then our driver will call you and advise you of the situation.However,we cannot be held liable for any loss or expenses incurred as a result of a delayed delivery.
72hr hire periods cover a maximum of 3 days including the day of delivery and collection.Extended hire periods are charged at a per day rate of an additional 20% of the initial hire charge.Extended hire costs will be charged to your debit or credit card either on the first day of extended hire or when hire items are returned or collected.
The hirer is responsible for the safe keeping all hired items from the time of delivery until returned to the safe custody of Got it Covered Event and Hire Ltd.Wooden or Fabric items must not be stored in damp or wet conditions.
Damage or breakages to hired items will be charged for separately at replacement cost,which is ten times the hire price as standard.The hire will be notified of any breakages once all hired items have been checked in at Got it covered Event and Hire Ltd warehouse.Substitute items will NOT be accepted.Hire items damaged or broken as a result of not packing correctly in the original boxes will be charged for the replacement cost plus a twenty five pounds administration charge.
The hirer shall indemnify Got it Covered Event and Hire ltd in respect of all claims by any person whatsoever(including the hirer,servants,servants,agents or employees)for death or personal injury or damage to property caused by,in conjunction with,or arising out of the use of hired items and in respect of all costs and charges arising under statue or common law or otherwise.
Linen hire charge includes the cost of professional laundry services.Linen must be completely dry before returning.Linen can be ruined by mildew if left damp or wet.Damage by mildew,cigarettes,candle burns or hot cooking utensils will be charged to the hirer at replacement cost for each item,which is ten times the hire cost as standard.
ALTERATIONS & CHANGES
Orders and quotes that are processed and subsequently booked are accepted on the understanding that any changes or alterations may have to be fast tracked through our workload if alterations are required within 7 days of the event day.Any discounted quote or advanced booking that requires altering will be subject to the current website prices.
LOSS OR THEFT
If a hire item has been lost or stolen the onus is on the hire customer to pay for a replacement within 24hrs of the loss having been discovered.For guidance the replacement value of a hire item is ten times the hire value.Alternatively,the hire customer may continue to extend the hire whilst they conclude an insurance claim or search for the missing items.Unless we are otherwise informed hire fees will continue to be accrued until the point whereby we are informed that the goods have been lost and an agreement is reached on their replacement value.It may not be economical or practical for Got It Covered event and hire Ltd to extend the hire until the item/s are located,therefore in such uneconomical cases or where the hire customer cannot be contacted the hire customer agrees to instructions by default a solution of the cheapest option.An administration charge of twenty-five pounds will be charged against deposits for arranging replacement of missing,vandalised,or hire items damaged as a result of negligence.
The FULL order price must be paid prior to delivery.Goods cannot and will not be left without pre-payment.Payment can be made by PayPal 10 days prior to hire day or online bank transfer 5 days prior to hire day.We will not accept a cheque on delivery as payment has to be cleared prior to goods being left.If we arrive at an event and payment has not been made the goods will not be left but a cancellation fee will be charged.
In the event of default of payment, the hirer will be required to pay all costs incurred in respect of recovery-including solicitors or any other legal fees that may be accrued.
\We cannot accept liability where the "performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to force majeure"Such events may include but are not limited to war or threat of war,riots,civil strife,terrorist activity,industrial action,natural or nuclear activity,wet or windy weather conditions,fire,or any events out of our control.
For your peace of mind,we strongly recommend that a suitable insurance be taken out by yourself as all equipment is the responsibility of the hirer from acceptance to return or collection,including equipment left at the premises.You should therefore make every effort to ensure the equipment is kept dry and retained in a secure place until this time.
You shall indemnify and keep Got It Covered Event And Hire Ltd indemnified against all actions,claims,losses,costs(including all legal costs actually incurred or otherwise),damages and expenses that are suffered or incurred by Got It Covered Event and Hire Ltd and whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these Terms and Conditions or your use of the Site or any Associated Site.
Once your order is confirmed and booked you will be subject to a cancellation charge of 25% of the quoted figure excluding any labour services booked.If you partially cancel your order the following costs still apply.
Between 7 and 14 days you will be subject to a charge of 50% of the quoted figure excluding any labour services.
Less than 7 days will be subject to a charge of 100% of the quoted figure excluding any labour services.
Liquid Propane Gas(LPG) is supplied and invoiced on the strict understanding that any returned fuel is credited at half the invoiced price.
Our approach to complaints is very straightforward,in that our objective is satisfied customers.If you have any reason for complaint,regarding our products,services,website or anything else to do with our company then we do hope that you'll get in touch.Any missing or faulty items must be reported immediately within 12 hours of delivery.Our aim is customer satisfaction so any help that you the customer give us will be gratefully received.
Let us know what you need, and we’ll do our best to assist you.